Privacy Policy

1. Introduction

This Privacy Policy describes how ImmigrationAlly.ai ("ImmigrationAlly," "Company," "we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website at https://immigrationally.ai (the "Website"), our mobile applications (the "Apps"), and our immigration form preparation services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. This Privacy Policy forms part of our Terms of Service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Full legal name
• Email address
• Phone number
• Password
• Mailing address

2.2 Immigration Application Information

When you use our form preparation services, we collect information required for USCIS immigration forms, including:

• Full legal name (current and previous names)
• Date of birth
• Gender
• Country of birth
• Country of citizenship/nationality
• Alien Registration Number (A-Number)
• USCIS Online Account Number
• Social Security Number
• Physical and mailing addresses
• Phone numbers
• Immigration history (dates of admission, class of admission, ports of entry)
• Employment history
• Travel history
• Family information
• Photographs (if applicable)

2.3 Payment Information

We collect payment information including credit/debit card numbers, bank account information (for ACH payments), and billing address. Payment transactions are processed through third-party payment processors such as Stripe. We do not store complete credit card numbers on our servers.

2.4 Automatically Collected Information

When you use our Services, we automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent
• Referring website
• Cookies and similar tracking technologies

3. Sensitive Personal Information

We collect and process "sensitive personal information" as defined under various privacy laws, including:

• Government identifiers (Social Security Number, A-Number, passport numbers)
• Racial or ethnic origin (as required on certain USCIS forms)
• Immigration status
• Citizenship and national origin
• Precise geolocation (with your consent, for address verification)
• Photographs submitted for immigration forms (which may constitute biometric data under certain state laws such as Illinois BIPA)

This information is collected only as necessary to prepare your immigration forms and provide our Services.

4. How We Use Your Information

We use your information to:

• Provide our form preparation Services
• Generate immigration documents based on information you provide
• Process payments
• Communicate with you about your account and Services
• Provide customer support
• Improve our Services and develop new features
• Comply with legal obligations
• Prevent fraud and abuse

5. Lawful Basis for Processing (GDPR)

For users in the European Economic Area (EEA) or United Kingdom (UK), we process your personal data based on the following lawful bases under the General Data Protection Regulation (GDPR):

• Performance of a contract: When providing our Services to you, processing is necessary to fulfill our contractual obligations
• Legitimate interests: We have legitimate interests in improving our Services, preventing fraud, ensuring security, and marketing our Services (where permitted)
• Consent: Where required by law, we obtain your consent before processing certain data, such as for marketing communications or optional cookies
• Legal obligations: We process data when necessary to comply with applicable laws and regulations

You may withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing before withdrawal.

6. Artificial Intelligence (AI) Services

Our Services use artificial intelligence technologies, including services from third-party AI providers, to assist with form preparation and provide guidance.

Important disclosures regarding AI:

• AI-generated content may contain errors and should be reviewed before submission
• AI Services do not constitute legal advice
• Your information may be processed by AI systems to generate responses
• We implement safeguards to protect data shared with AI providers
• You are responsible for verifying accuracy of all AI-generated content before submission to USCIS

7. How We Share Your Information

We may share your information with:

• Payment processors (Stripe) to process transactions
• AI service providers to provide form preparation assistance
• Cloud hosting providers to store and process data
• Print and mail services (Lob) if you use our Print & Ship feature
• Professional advisors (attorneys, accountants) as needed
• Government authorities when required by law or legal process

IMPORTANT: Because no attorney-client privilege exists, we may be legally compelled to produce your information in response to subpoenas, court orders, or government requests.

8. Data Security

We implement industry-standard security measures including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure access controls and authentication
• Regular security assessments
• PCI-DSS compliance for payment processing
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as necessary to provide our Services and comply with legal obligations:

• Immigration form data is retained for 7 years to support any future applications or inquiries
• Account information is retained while your account is active
• Payment records are retained as required by tax and accounting laws

You may request deletion of your account and associated data, subject to legal retention requirements. Deletion requests will be processed within 45 days, subject to legal retention requirements and verification of your identity.

10. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Opt out of certain data processing
• Request portability of your data
• Withdraw consent

Verification Process

To protect your privacy, we may verify your identity before processing access, correction, or deletion requests. This may include confirming your email address or other account information.

EEA/UK Users: Right to Lodge Complaint

If you are located in the European Economic Area or United Kingdom, you also have the right to lodge a complaint with your local data protection supervisory authority if you believe we have violated your data protection rights.

To exercise these rights, contact us at privacy@immigrationally.ai.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Understand how you use our Services
• Improve our Services
• Provide analytics (including Google Analytics)

When you first visit our website, you will be presented with a cookie consent banner allowing you to accept or customize your cookie preferences.

You can control cookies through your browser settings. Disabling certain cookies may affect Service functionality.

Do Not Track Disclosure

Some browsers have a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing not be tracked. We do not currently respond to Do Not Track signals. However, you can control cookies through your browser settings as described above.

12. Third-Party Websites

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

13. Children's Privacy

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

14. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, including:

• The right to know what personal information we collect
• The right to delete personal information
• The right to opt-out of sale or sharing of personal information
• The right to correct inaccurate personal information
• The right to limit use of sensitive personal information
• The right to non-discrimination for exercising your rights

We do not sell your personal information.

To submit a request, contact privacy@immigrationally.ai or call (206) 555-0100.

15. Other State Privacy Rights

Residents of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and other states with privacy laws may have similar rights to those described in Section 14. Contact us to exercise your rights.

16. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. We implement appropriate safeguards for international transfers in compliance with applicable law, including Standard Contractual Clauses for transfers from the EEA/UK.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date at the top of this page and, where appropriate, providing additional notice (such as email notification). Your continued use of the Services after any changes constitutes your acceptance of the revised Privacy Policy.

18. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: